Integrations
Find your stack in the connector catalogue
Explore modeled StackJack connector coverage, starting with two supervised launch pairings. Tenant access and completed workflows need separate verification.
12 of the 70 connectors
Limited supervised launch
Start with your PSA and RMM pairing
Claudia resolves tickets end to end across your PSA and RMM, with your technician's approval. These four pages explain each platform's role and the questions to settle before a pilot.
These are launch priorities, not a claim that the complete workflow has been demonstrated on either pairing. The wider connector catalogue below describes the operating model's coverage.
How it connects
What the connector catalogue covers
These categories describe the connector surface in the operating model. Read and write tool counts do not establish tenant access or successful execution.
PSA & service desk
HaloPSA · ConnectWise PSA · Autotask · Syncro · SuperOps · Alloy Navigator · Moovila · Gorelo · TimeZest
The desk itself: tickets and actions, clients and contacts, assets, contracts, projects and the knowledge base — read and written through the connector, inside the PSA you already run.
Platform Admin & Integrations · 1,088 tools
Sales, Quoting & Inventory · 541 tools
Service Desk & Tickets · 339 tools
Contracts, Billing & Finance · 301 tools
RMM & endpoint management
Jamf Pro · ImmyBot · Addigy · ConnectWise Automate · Action1 · NinjaOne · N-central · Atera · Datto RMM
Endpoints and the automation that runs on them: devices, alerts, audits, patching, scripts and jobs.
Automation, Patch & Remote · 872 tools
Platform Admin & Integrations · 549 tools
Assets & CMDB · 479 tools
Identity & Access · 303 tools
IT documentation
ScalePad · Hudu · IT Glue · Lexful · Liongard
The record of how each client is actually set up — configurations, passwords, assets and articles — current enough for an agent to rely on during a resolution.
Documentation & Secrets · 219 tools
Projects, Time & Scheduling · 122 tools
Platform Admin & Integrations · 114 tools
Security & Threat · 97 tools
Microsoft 365 management
Microsoft 365 · CIPP
Tenants, identities, licences, mailboxes and policies across the Microsoft 365 estate, through Graph or CIPP.
Identity & Access · 293 tools
Automation, Patch & Remote · 152 tools
Clients & Contacts · 130 tools
Platform Admin & Integrations · 126 tools
Security
CrowdStrike Falcon · SentinelOne · ConnectSecure · DNSFilter · Cisco Umbrella · Teramind · Cisco Duo · Blackpoint CompassOne · Bitdefender GravityZone · ESET PROTECT · IRONSCALES · Datto EDR · ThreatLocker · Huntress · Avanan · DefensX · RoboShadow · intelliGRC · Cork · Telivy · Keeper · CyberQP · Petra Security
Detection and response, exposure and vulnerabilities, identity and MFA, and the vault — read freely, written only where the control model permits.
Security & Threat · 1,548 tools
Platform Admin & Integrations · 812 tools
Assets & CMDB · 327 tools
Analytics & Intelligence · 306 tools
Cloud & workspace
Microsoft Azure · Google Workspace
Azure and Google Workspace: subscriptions and resources, users and groups, and the admin surface behind them.
Cloud & Tenant · 258 tools
Network & Connectivity · 81 tools
Identity & Access · 80 tools
Platform Admin & Integrations · 77 tools
Networking
Cisco Meraki · Yeastar P-Series PBX · Ubiquiti UISP · UniFi · Domotz · Paessler PRTG · Auvik
Networks and the devices on them — inventory, configuration, monitoring, and the alert that started the ticket.
Network & Connectivity · 833 tools
Platform Admin & Integrations · 420 tools
Security & Threat · 294 tools
Contracts, Billing & Finance · 151 tools
Backup & disaster recovery
Acronis Cyber Protect Cloud · Slide · Axcient x360Recover · Datto BCDR
Backup status, agents and the restore points a resolution may depend on.
Backup & Recovery · 177 tools
Clients & Contacts · 94 tools
Documentation & Secrets · 35 tools
Monitoring & Alerts · 30 tools
Quoting & distribution
Pax8 · Dicker Data · Ingram Micro · Kaseya Quote Manager · TD SYNNEX · ConnectWise Sell · Sherweb · D&H Distributing
The commercial surface behind a request: licence and subscription inventory, orders, and the catalogue a quote is drawn from.
Sales, Quoting & Inventory · 143 tools
Contracts, Billing & Finance · 71 tools
Platform Admin & Integrations · 57 tools
Cloud & Tenant · 37 tools
Monitoring & alerting
AlertOps
The alert stream itself — what fired, on which asset, at what severity, and who is on call — the signal the triage and watchdog stages read before a ticket exists.
Platform Admin & Integrations · 118 tools
Monitoring & Alerts · 99 tools
Connectors
70 connectors in the model
The operating model lists StackJack connector coverage. Tenant access is scoped and authorised per MSP; a catalogue entry does not establish a working launch workflow. The owner reported an Agent Command-to-Datto RMM connection test on 7 September 2026. That report does not verify an end-to-end resolution through either launch pairing.
PSA & service desk · 3,127 tools
RMM & endpoint management · 2,830 tools
Microsoft 365 management · 962 tools
Security · 4,313 tools
Cloud & workspace · 766 tools
Networking · 1,975 tools
Backup & disaster recovery · 391 tools
Quoting & distribution · 340 tools
Monitoring & alerting · 217 tools
Connector catalogue from The Agentic MSP Operating Model, version 4.361.0, derived on 2026-09-22. Product names and logos belong to their owners and are used for reference only.
The whitepaper · 10 pages · PDF
Resolution readiness: a denominator for "our AI resolves X% of tickets"
Every vendor claims a resolution rate. This is what a denominator for one looks like.
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